All Custom Handmade Items are made to order, designed specifically for you based on your needs. Therefore, custom creations cannot be returned or exchanged. Thank you in advance for your cooperation and understanding of this policy.
Custom Handmade Orders - A Deposit of 50% the order total is required for all custom orders. The deposit will be consumed with the purchase of all supplies needed to complete the order. The deposit is non-refundable.
Non-Custom Items: Exchanges Only (No Returns & No Refunds - Buyer is Responsible for costs associated with shipping. This includes the shipping cost to return the item, shipping cost for the new item and the shipping cost of the original item.